✓ REAL DATA · Chart pulled live from Grafana panel #27 on Call Dashboard (Android · EG+IN+AE · last 90 days)
← Lighthouse Briefings · Issue shooting · Silent ring spike · 2026-05-11
● ACTIVE INVESTIGATION S01 · never rang Android 2026-05-11 11 countries REAL DATA

Silent-ring rate spike — Android — 2026-05-11

Highest single-day silent-ring rate in the last 90 days · 11 countries moved on the same day
Spike date
2026-05-11
Rate (5/8 → 5/11)
17.37% → 18.96%
Delta
+1.60 pp
90-day rank
#1 peak

01 What happened

On 2026-05-11 the Android silent-ring rate (issue code S01 — calls that never rang the callee device) climbed to 18.96%, up from 17.37% on 5/8 — a delta of +1.60pp. Pooled across the 3 largest corridors (EG + IN + AE), this is the single highest day in the trailing 90 days. Looking at all 11 monitored corridors individually, every one of them shows a same-day rise on 5/11.

02 Data — silent-ring rate (90-day trend)

Silent-ring rate (S01) · Android · EG + IN + AE pooled · daily · last 90 days Source: Grafana · Call Dashboard · panel #27
Two visible peaks above the ~17.4% baseline: 2026-05-11 at 18.96% (this briefing) and 2026-03-20 at 18.51%. Line color follows value: green < 17.5%, yellow 17.5–18%, red > 18%.

Per-country breakdown · 5/8 → 5/12

Country5/85/95/105/115/12Δ peak
All 11 corridors moved on 5/11. Largest deltas: PK +3.31pp, JO +3.24pp, EG +1.97pp. Δ peak = max single-day rise from 5/8 baseline.

03 Observed scope

04 Investigation

Status
Active · investigation owned by VoIP Quality
Analysis
Root cause, hypotheses and follow-ups are tracked in the PB feature above — not in this briefing.